Last updated: March 7, 2025

At Valorosso, we value the privacy of our customers. This privacy policy explains what personal information we collect, how we use and protect it, and what rights you have with respect to your data. We only collect data that is necessary for the functionality of our website, processing orders, and improving the user experience.

We encourage you to read this policy carefully so that you understand how we manage and protect your information. By using our website, you agree to the terms and conditions described in this privacy policy.

When you visit our website or make a purchase, certain information is automatically collected to optimize functionality and user experience. This includes:

• Device data: Information about your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect data about the web pages or products you view, what websites or search terms referred you to our site, and how you interact with the site.
• Order Information: When you place an order, we collect information such as your name, billing and shipping addresses, payment information, email address, and phone number.

This information is used solely for processing orders, improving our services, and personalizing the user experience.

We use the collected data for the following purposes:

• Order processing: To process your order, handle payments, and deliver products.
• Customer Service: To support you with questions or problems with your order.
• Personalized experience: To customize our website and services based on your preferences and interactions.
• Marketing purposes: To show you relevant offers and promotions, provided you have given your consent for this.
• Fraud prevention: To protect our website and customers from fraud and abuse.

We only use this data in accordance with applicable law and do not store sensitive information without your express consent.

We share your personal information only when it is necessary for our services or when we are legally obliged to do so. This may include, but is not limited to:

• External service providers: For processing payments, delivering orders and optimizing our website performance.
• Marketing and analytics tools: To improve our advertisements and analyze website use, if you have agreed to this.
• Legal obligations: Where required by law or regulation or upon official request from competent authorities.

Under no circumstances will we sell your personal data to third parties.

We take the protection of your data seriously and have strict security measures in place to prevent unauthorized access, modification, disclosure or destruction of data. This includes:

• Encryption: Sensitive information is stored and transmitted encrypted.
• Secure Servers: Our systems are protected by advanced firewall and security technologies.
• Access Control: Only authorized employees have access to personal data, and only for legitimate purposes.
• Regular audits: We regularly evaluate and update our security procedures to ensure a high level of protection.

We will not retain your personal data for longer than is necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law. This includes:

• Order information: Retained for as long as necessary for administrative and tax purposes.
• Marketing data: Retained until you unsubscribe from our communications.
• Technical data: Stored to optimize website performance and prevent fraud.

After the retention period has expired, your data will be securely deleted or anonymized.

For questions or requests regarding your privacy, please contact us via our customer service .